call: 020 3281 1868 | email: info@truviv.com
Free UK Delivery On All Orders
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Truviv BACK SUPPORT

Code: BACK SUPPORT
  • £14.99
  • (FREE UK Delivery)
Item in Stock | Usually dispatched within 24 hours
1+2+3+4+
£14.99 £25.00 £30.00 £35.00
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The Truviv Back Support has been specially designed to help people who have a reason to sit for many hours. This device, which helps to align the spine and improve posture can fit in almost every seat, whether it’s an office seat, a car seat or your favourite chair at home. A consistent use of this back support tool will, therefore, alleviate all the pain and aches that occur as a result of seating for many hours.

Special features:

  • Efficient: The Truviv Back Support is extremely efficient as it guarantees the user 100% satisfaction. It aligns your spine, relaxes your shoulder, thereby improving your overall health of body and mind. Moreover, it has a raised node that also provides a massage experience.
  • Comfortable and Easy to use: The Truviv Back Support is very easy to install. Besides, the comfortable back support has also been designed to fit in almost every seat or chair.  
  • Portable: Another great quality of the Truviv Back Support is the fact that it’s portable. Therefore, you can always take it with you everywhere, even when you are officially sent for a corporate assignment in another town, city or country.
  • Excellent gift idea: You can show your loved ones how much you love them by gifting them with the Truviv Back Support. Rest assured it will boost their physical and mental health.
  • Top quality and affordable: The Truviv Back Support is made with excellent quality material. Besides, it’s extremely affordable and you do not need to break a bank to own one.

 

Summary of product benefits:

  • Alleviates back pain
  • Aligns the spine and improves posture
  • Relaxes the shoulder
  • Stabilizers areas of weakness after an injury
  • Improves blood circulation

 

Warning:

  • This product is not a medical apparatus
  • Keep away from children

 

DELIVERY POLICY

 

FREE UK DELIVERY

 

Truviv LTD is committed delivering orders within the given time frame. Your order will ship out orders throughout the week except on Sundays and public holidays. However, we currently do not ship to destinations outside the EU.

 

All orders are dispatched within 2 working days. Delivery time is usually 2-3 days. 

 

Charges

 

We offer Free Delivery on all orders.

 

 

OUR RETURN POLICY

 

ONLINE PURCHASES RETURN POLICY

 

Thousands of our  customers across UK and EU loves our products, but 

if there is any reason you are not satisfied with your TRUVIV product, you have 30 days to return it with a money-back guarantee for online purchases only.

 

1. Returns are accepted within the first 30 days from the date of purchase. If you are within your first 30 days, please reach out to our Customer Service  Team via email at help@truviv.com

 

2. Our Customer Service team will send you the return form which must be included with the returned product. Please keep in mind, we do not cover the shipping costs for the returned products. We advise that you hold onto your tracking information as we are not responsible for lost packages by the carrier.

 

3. Item must be returned in the same sellable condition in which it was received with all accessories returned.  

3. Once we receive the return device to our warehouse, it will take approximately 2-3 business days to process a refund.

4 . Once we issue the refund, it can take 5-7 working days for it to reflect in your original method of payment.

If you have any questions or concerns, please do not hesitate to contact us at help@truviv.com.

 

 

Offline, In-Store and Exhibition Purchases Return Policy

 

  1. If you purchased from a retail partner or our TRUVIV Store Outlets please return the item directly to them or contact help@truviv.com with all the information and we will help you with your enquiry.
  2. For offline, in-store  purchases the products must be sealed and not used to obtain the full refund ;  the main reason for the in-store customer return policy is  - we offer unlimited trial of our products so the customer can try and feel the quality and the effect of the products to make a decision for the purchase and our trained team is there to assist customers to select the right product .



 Product Warranty and Registration  

Truviv Limited warrants products to be free from defects in material and workmanship during warranty period. If the product proves to be defective in material or workmanship during the warranty period, Truviv Limited will, repair or replace the product with the same or similar product.

 The warranty period is 12 months and begins on the day of the purchase. 

Customers can obtain additional 1 year warranty by registering  purchase on www.truviv.com 

Please save this warranty card and purchase receipt to claim the warranty, as it could void the warranty. 

 

  • Most problems can be solved by contacting Truviv Customer via help@truviv.com  
  • Do not send your device back to us without writing to Truviv Customer service
  • No refund is available on opened or used products.
  • Purchases apply for 30 days cooling off period, you have 30 days to notify us by email that you would like to cancel your order. Please note that products and free gifts must be returned in original packaging, sealed and unused.
  • If your device stopped working please try the car adapter (if applicable), if it works, please contact us and we will replace the defective adaptor.
  • The best way to claim warranty by e-mailing us: please send your warranty card, purchase receipt and short explanation, video regarding the fault.
  •  What the warranty does not cover:
  •  Accident, misuse, neglect, fire, water, unauthorised product modification, or failure to follow instructions supplied with the product.
  • Repair or attempted repair by unauthorised third party. 
  • Normal wear and tear

 

 
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