LONDON HEADQUARTERS & CONCIERGE CARE
We're Here To Support Your Recovery Journey
Whether you require product guidance from our UK product specialists, tracking assistance for your DPD next-day order, or wish to test devices live at Westfield London.
Send Our Team A Message
Fill out the enquiry details below and our UK customer support team will respond promptly during business hours.
Westfield London Demonstration Kiosk
Kiosk 1012, Level 0, Ariel Way, London W12 7GF.
Mon–Sat: 10am–9pm | Sun: 12pm–6pm
Customer Support Email
For order questions, technical assistance, or warranty enquiries.
help@truviv.com12-Month Warranty Registration
Register your newly purchased device or submit warranty details.
Open Warranty Portal →
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Prompt Customer Care
During UK operating hours, all messages receive direct attention from our customer care team.