OFFICIAL UK PRODUCT REGISTRATION

Activate Your 12-Month Direct Manufacturer Guarantee

Every authentic Truviv percussion massager, heated shiatsu belt, and recovery device is backed by an official 12-month UK manufacturer guarantee against hardware defects. Register your serial number below for instant coverage verification.

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12-Month Warranty

Comprehensive parts & hardware protection against mechanical faults and manufacturing defects.

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Direct UK Service

Prompt support and assessment handled directly in the UK. No prolonged waits or overseas shipping complications.

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London Direct Support

Speak directly with our UK-based team for 1-on-1 guidance, troubleshooting, maintenance tips, and replacement parts.

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Westfield Walk-In Care

Enjoy hands-on assistance, demonstration advice, and device support at our Westfield London demonstration kiosk.

Fast 2-Minute Activation

Register Your Truviv Device

Registration takes less than 2 minutes and ensures immediate warranty entitlement, lost receipt protection, and priority technical assistance.

1. Customer Contact Information

Your registration confirmation and reference will be sent here.

2. Product & Serial Verification

Laser-etched on the base of handle or underneath charging bezel.
Straightforward Warranty Process

How It Works If You Need Support

We believe premium wellness equipment should be backed by first-class customer aftercare.

1

Submit A Claim

Contact our UK team via email at help@truviv.com or visit our Westfield London kiosk with your serial number or receipt.

2

Fast UK Assessment

Our technical team assesses the issue promptly and provides troubleshooting assistance or return guidance.

3

Repair or Replacement

For verified defects covered under the 12-month manufacturer terms, we repair or replace the unit in accordance with policy.

Have A Question About Your Device?

Our UK customer support team is available Monday to Saturday, 9am – 6pm GMT.

Email UK Support Visit Westfield Kiosk