"We tried the Pocket Pro massage gun at the Westfield shopping centre and bought it immediately. It feels amazing and powerful. Thanks to the team for the excellent demonstration and great service."

Trumed M1 Shiatsu Massage Belt
The Trumed M1 Heated Shiatsu Massage Belt is engineered with 4D bi-directional rotating kneading nodes and soothing infrared thermal therapy to deliver targeted cervical, shoulder, and lumbar tension relief.
- 4D Bi-Directional Shiatsu: 8 anatomical kneading nodes replicate the hands-on thumb pressure of a professional masseuse, reversing directions automatically to alleviate deep muscular knots and postural strain.
- Infrared Thermal Therapy: Soothing dual-level infrared heat penetrates tense muscle fibres up to 45°C, expanding localized circulation and melting away chronic stiffness.
- Customizable Hands-Free Tension: Ergonomic arm rest loops allow you to adjust massage pressure and positioning effortlessly across your neck, trapezius, lower back, or hamstrings without gripping strain.
- Cordless Freedom & In-Car Use: High-density rechargeable lithium battery delivers over 2 hours of portable therapy, with UK 3-pin mains and 12V car adapters included for recovery on the go.
| Massage Mechanism | 4D Bi-Directional Shiatsu Kneading (Auto-Reversing) |
| Thermal Therapy | Dual-Stage Soothing Infrared Heat (Up to 45°C) |
| Programmes & Speeds | 3 Calibrated Speeds + Direction Inversion |
| Power & Battery | Rechargeable Lithium-Ion (2+ Hours) + UK Mains & 12V Car Adapter |
| Operating Noise | < 38 dB Ultra-Quiet Whisper Operation |
| Materials & Weight | 1.2kg Premium Breathable AirMesh & Vegan Leather |
| Safety Features | 15-Minute Auto Shut-Off Timer & Overheat Protection |
| UK Warranty | 12-Month Official UK Manufacturer Warranty |
Everything included in your official TRUVIV package:
- 1x Trumed M1 Heated Shiatsu Massage Belt
- 1x UK 3-Pin High-Efficiency Mains Charging Adapter
- 1x 12V In-Car Direct Power Adapter
- 1x Breathable Protective Hygienic Sleeve
- 1x Comprehensive British User Manual & Warranty Documentation
UK Delivery: All orders are dispatched via tracked courier (DPD / Royal Mail Tracked) with free UK delivery on orders over £50.
14-Day Statutory Cancellation: Under the UK Consumer Contracts Regulations 2013, you have 14 days from delivery to cancel your purchase and return the goods for a full refund. Returned items should be in complete original condition.
12-Month Official Manufacturer Warranty: Every TRUVIV device includes an official 12-month manufacturer replacement and repair warranty covering mechanical and battery components. This commercial warranty operates in addition to your statutory rights under the UK Consumer Rights Act 2015.
Visit our flagship recovery experience kiosk at Westfield London (White City), Kiosk 1012, Level 0. Our trained wellness advisors provide complimentary 1-on-1 percussion consultations.
Explore Westfield Flagship Store →High-Torque Power Without The Deafening Noise
Traditional massage guns can exceed 65dB, sounding like power drills. Truviv's custom-engineered sound dampening acoustic chambers isolate mechanical motor resonance to keep operation under 45dB.
Complete Your Recovery Protocol
Targeted Combinations
Trumed M1 Shiatsu Massage Belt
Heated 4D Shiatsu kneading belt for neck, shoulder & back relief.
Pocket Pro Massage Gun
Pocket percussion massager with ultra-quiet brushless motor.
Tru Wave Handheld Massager
Curved multi-head massager with soothing vibrational therapy.
Real Recovery, Real Feedback
Authentic experiences from UK customers who use TRUVIV devices for daily wellness and pain relief.
"Great customer service! Treated me and my grandma really well. We took home the Truviv M1, bought it from Westfield. Very effective and comfortable. Thanks for the good service!"
"Excellent customer service! They replaced my Pocket Pro massage device with a brand-new one without any hassle. Communication with the team was outstanding—friendly, responsive, and kept me informed throughout."
Frequently Asked Questions
Everything you need to know about our British precision recovery tools, UK shipping, warranty, and testing in person.
Cheaper massage guns use low-torque generic motors that simply vibrate the superficial skin surface without real depth, and often stall under modest pressure. Truviv features clinical percussive amplitudes calibrated for each form factor—from 10mm targeted reach in the ultra-portable 290g Pocket Pro (40 lbs stall force) to 14mm deep myofascial penetration in our high-power clinical devices—powered by high-torque brushless neodymium motors driving therapeutic waves without stalling.
We provide complimentary Free Next-Day Tracked UK Delivery on all orders over £50 via premium courier partners (DPD and Royal Mail Tracked). Orders placed before 3:00 PM GMT/BST Monday through Friday dispatch the exact same day.
Yes! You can experience our complete range of percussive therapy guns and heated shiatsu massagers at our flagship store at Westfield London (White City). Our trained recovery specialists are available daily to assist you with ergonomic trials.
Every authentic Truviv device comes with an official 12-month manufacturer guarantee. If your motor, battery, or electronic components experience any manufacturing or mechanical failure, our UK customer care team provides prompt inspection, repair, or replacement with no overseas delays.
Under the UK Consumer Contracts Regulations 2013, you have a 14-day statutory cancellation right from the date of delivery to return your order for a full refund. Simply contact help@truviv.com to receive return instructions. In addition, every device includes our official 12-Month UK Manufacturer Warranty under the Consumer Rights Act 2015.
